Privacy Policy
Effective Date: 1st July 2025
1. Who We Are
This website, Ayla-Jay.com, is operated by Ayla-Jay.com and Rik Rose Photography Ltd. We are committed to protecting your privacy and complying with UK GDPR regulations.
2. What Data We Collect
- Name and email address (if you contact us or place an order)
- Billing and shipping address
- Purchase history
- IP address and browser data (via cookies)
3. How We Use Your Data
- To process and fulfil your orders
- To send order updates and respond to enquiries
- To improve the website experience
- To comply with legal obligations (e.g. tax law)
4. How Your Data Is Stored
Your data is securely stored on servers managed by our hosting provider and e-commerce system (WooCommerce). Payments are handled securely via third-party processors (e.g., Stripe, PayPal) — we do not store your card details.
5. Sharing Your Data
We only share data where necessary for fulfilment, such as with our print partners or delivery couriers. Your data will never be sold or shared for marketing purposes.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Withdraw consent where applicable
- Lodge a complaint with the ICO (Information Commissioner’s Office)
7. Cookies
This site uses cookies to enhance user experience and for basic analytics. By using the site, you consent to the use of cookies. You can disable cookies in your browser settings.
8. Data Retention
We keep order records for a minimum of 6 years as required by UK tax law. If you request account deletion, associated data may still be retained for legal compliance.
9. Contact Us
If you have any questions about your data or this policy, contact us at: admin@ayla-jay.com