Terms and Conditions

Terms and Conditions

Effective Date: 1st July 2025
Website Owner: Ayla-Jay.com and Rik Rose Photograpy Ltd
Jurisdiction: United Kingdom

1. Overview

These Terms and Conditions govern your use of Ayla-Jay.com and your purchase of products through the website. By accessing this website or placing an order, you agree to these terms.

2. Products and Availability

We offer limited edition photographic prints, collector’s books and magazines, art postcards, calendars, and merchandise. Many of these items are produced in small batches or made to order. Once sold out, they may not be restocked.

3. Ordering and Payment

Orders are confirmed upon receipt of full payment. We accept secure online payments via WooCommerce-integrated gateways such as Stripe and PayPal.

4. Print-on-Demand and Limited Editions

Many items are printed and fulfilled via The Print Space UK. These are:

  • Made to order
  • Quality checked before shipping
  • Shipped directly from the print lab

Please note: Print-on-demand and limited edition items cannot be returned or refunded unless they arrive damaged or defective. These items are considered custom and non-refundable under UK law.

5. Returns and Damaged Items

If your item arrives damaged:

  • Email us within 7 days at [your contact email]
  • Include photos of the damage and packaging
  • We will coordinate a reprint or refund

Returns are not accepted for buyer’s remorse or incorrect delivery details.

6. Shipping and Fulfilment

Shipping is handled either by us or our print partners. You are responsible for:

  • Providing accurate delivery information
  • Paying any applicable import duties or taxes

Delivery times vary by product and region.

7. Image Usage and Copyright

Purchasing a product does not grant usage rights to the images. All works remain the property of the photographer and Ayla-Jay. No reproduction, publication, or redistribution is allowed without written permission.

Commercial image rights may be licensed upon request for an agreed fee.

8. Website Use

Do not:

  • Copy or reproduce content without permission
  • Attempt to bypass any content restrictions
  • Use the site for unlawful purposes

9. Liability

We are not liable for delivery delays, indirect losses, or issues caused by user error. Our maximum liability is limited to the amount you paid for the product.

10. Governing Law

These Terms are governed by UK law. Disputes will be handled by courts in England and Wales.

11. Contact

Email: admin@ayla-jay.com